TERMS OF SERVICE
Verified Subscriptions (the “App”) by Verified Alert AI, LLC (“Verified Subscriptions,” “we,” “us,” or “our”)
Effective date: September 01, 2025
1. Overview
These Terms of Service (the “Terms”) govern your access to and use of: (a) the App listed on the Shopify App Store; and (b) our websites, docs, and support portals (collectively, the “Services”). By installing or using the App, or otherwise accessing the Services, you agree to these Terms on behalf of the Shopify store or organization you represent (“Merchant,” “you”).
If you do not agree, do not install or use the Services.
2. Relationship with Shopify
The App uses Shopify’s APIs and is distributed through the Shopify App Store. Your use of Shopify is governed by Shopify’s own terms and policies. Shopify is not a party to these Terms and has no responsibility for the App. “Shopify” is a trademark of Shopify Inc.
3. What the App Does
The App helps Merchants manage subscription-based digital access (e.g., memberships, courses, gated dashboards) and optional one-time purchases. Core functions include: recurring billing logic, Shopify page access gating, reporting, customer self-service (pause/skip/change/cancel), and related admin tools.
Important Note: The App provides access gating for Shopify pages only. The Merchant remains solely responsible for securing the actual content (videos, downloadable files, external links, etc.) hosted on or linked from those pages. While we can control who sees the Shopify page itself, we cannot secure content hosted on external platforms, direct video links, downloadable files, or any content delivery systems outside of Shopify’s page access controls.
We are not a payment processor and do not collect funds from your customers; billing runs through Shopify or your chosen processor.
4. Eligibility & Merchant Responsibilities
You confirm you are authorized to bind the Merchant. You are solely responsible for:
- compliance with subscription, recurring billing, and consumer protection laws in every jurisdiction where you sell;
- accuracy of product, pricing, taxes, and cancellation terms you display;
- obtaining all consents and notices (e.g., for recurring charges, email/SMS, cookies);
- your content and how you grant or revoke customer access;
- keeping your Shopify, theme, and integrations configured and up to date.
5. Plans, Trials, and Changes
We may offer a Free plan and paid plans. Features and limits for any plan (including Free) may change from time to time. We may offer trials or promotional pricing at our discretion.
6. Fees, Billing & Taxes
App fees are billed via Shopify App Store billing on your selected plan. Fees are non-refundable except where required by law or expressly stated otherwise. Uninstalling the App stops future charges but does not retroactively refund past charges. You are responsible for applicable taxes.
7. Acceptable Use
You will not, and will not allow others to: (a) use the Services for unlawful, harmful, or infringing activity; (b) attempt to bypass security, rate limits, or access controls; © reverse engineer, decompile, or create derivative works from the App; (d) misuse APIs or overload our infrastructure; (e) resell or sublicense the App except as permitted in writing.
We may suspend or terminate access immediately for suspected violations, security risks, or abuse.
8. Data; Roles; DPA
- Merchant Data. You own the data from your Shopify store, including order, product, customer, and subscription records (“Merchant Data”). You grant us a non-exclusive license to use Merchant Data solely to provide, maintain, secure, and improve the Services.
- Controller/Processor. For Merchant customers’ personal data handled by the App, Merchant is the controller and Verified Subscriptions is the processor. For data we collect directly from you about your account/usage, we act as a controller. See our Privacy Policy for details.
- DPA. Our Data Processing Addendum (DPA) is incorporated by reference and will govern where GDPR/UK GDPR or similar laws apply. Request a signed copy at support@verifiedsubscriptions.com.
9. Sub-processors & Third Parties
We use reputable service providers (e.g., hosting, email, analytics, logging) as sub-processors. We remain responsible for their performance regarding personal data. We also rely on Shopify and other Merchant-selected integrations you connect; we are not responsible for third-party services we do not control.
10. Service Changes; Beta Features; Availability
We may enhance, modify, or deprecate features with notice where practicable. We may label some features as Beta—provided “as is,” may be discontinued, and may be subject to additional terms. We use commercially reasonable efforts to keep the Services available, excluding planned maintenance, force majeure, and outages caused by Shopify or other third parties.
11. Support
We provide reasonable email support to active plans at support@verifiedsubscriptions.com and via https://www.verifiedsubscriptions.com during business hours (US Eastern), excluding holidays.
12. Confidentiality
Each party may access the other’s non-public information (“Confidential Information”). The receiving party will use the same care it uses to protect its own similar information (no less than reasonable care) and only for purposes of these Terms.
13. Intellectual Property; Feedback
We and our licensors own all IP in the Services. You own your content and Merchant Data. If you provide Feedback, you grant us a perpetual, worldwide, royalty-free license to use it without restriction.
14. Publicity
We may identify your store name and logo as a customer in our marketing (site, deck, customer list). You can opt out anytime by emailing support@verifiedsubscriptions.com.
15. Indemnities
- By Merchant. You will defend and indemnify us from claims, damages, and costs (including reasonable attorneys’ fees) arising from: (a) your content or Merchant Data; (b) your breach of these Terms; © your violation of laws; (d) your use of third-party services.
- By Verified Subscriptions. We will defend and indemnify you against third-party claims that the unmodified App, when used as permitted, directly infringes a U.S. patent, copyright, or trademark, or misappropriates a trade secret. Remedies: we may procure rights, modify, or replace the App; if not commercially feasible, we may terminate your license for the affected feature and refund pre-paid, unused fees for that feature.
16. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT REPORTS WILL MEET EVERY COMPLIANCE STANDARD IN EVERY JURISDICTION.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/GOODWILL; (B) EACH PARTY’S TOTAL LIABILITY UNDER THESE TERMS IS LIMITED TO THE AMOUNTS PAID OR PAYABLE BY MERCHANT TO VERIFIED SUBSCRIPTIONS IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS OR EITHER PARTY’S INDEMNITY OBLIGATIONS FOR IP INFRINGEMENT OR VIOLATIONS OF LAW CAUSED BY THAT PARTY.
18. Term; Termination; Effects
These Terms apply from installation or first use until uninstalled or terminated. You may terminate at any time by uninstalling the App. We may terminate for breach on notice if uncured within 10 days, or immediately for unlawful use or risk to the Services.
Upon termination: (a) your right to use the Services stops; (b) we will delete or anonymize Merchant Data within [30] days, except where law requires retention or for archived backups (which are purged on a scheduled cycle); © Sections 8–19 survive.
19. Export; Sanctions
You represent you are not subject to sanctions and will not use the Services in violation of export control or sanctions laws.
20. Governing Law; Venue
These Terms are governed by the laws of the State of Florida, without regard to conflicts of laws. Exclusive venue is the state or federal courts located in [Palm Beach County, Florida], and the parties consent to personal jurisdiction there.
21. Changes to Terms
We may update these Terms. If changes are material, we will provide notice (e.g., in-app, email, or site). Your continued use after the effective date constitutes acceptance.
22. Contact
Verified Alerts AI, LLC
Florida, USA
Support: support@verifiedsubscriptions.com